Privacy Policy

Arc 23 Insurance Services

Last Updated: November 2, 2026


1. Introduction

Arc 23 Insurance Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or use our insurance services.


2. Information We Collect

We may collect the following information:

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Information submitted through website forms, including quote requests
  • Information related to insurance quotes, policies, and services requested or provided


3. How We Use Your Information

We may use your information to:

  • Respond to inquiries and customer requests.
  • Prepare insurance quotes and provide information about our products and services.
  • Schedule appointments and policy reviews and provide reminders.
  • Send policy service notifications, renewal reminders, and document requests.
  • Communicate with customers regarding requested services.
  • Improve our customer service and business operations.


4. SMS/Text Messaging Privacy

If you provide your phone number and consent to receive SMS messages from Arc 23 Insurance Services, we may send you text messages related to the services and communications you have requested.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP.

We do not sell or share your mobile phone number, SMS opt-in information, or consent with third parties or affiliates for their own marketing or promotional purposes.

SMS consent and opt-in information will not be shared with third parties for marketing purposes.


5. Information Sharing

We may share personal information with trusted service providers, including the insurance carriers we work with to quote and service your policies, who help us operate our business and provide services to customers.

These providers may only use the information as necessary to perform services on our behalf.

We do not sell personal information or share SMS consent information for third-party marketing purposes.


6. Data Security

We take reasonable steps to protect personal information from unauthorized access, disclosure, alteration, or destruction.


7. Your Privacy Choices

You may contact us to request information about the personal information we maintain or to request corrections where applicable.

You may opt out of SMS communications at any time by replying STOP.


8. Contact Information

If you have questions about this Privacy Policy, please contact us:

Business Name: Arc 23 Insurance Services
Address: 24000 Alicia Parkway #17332, Mission Viejo, CA 92691
Phone: 949-484-7500
Email: info@arc23insurance.com
Website: www.arc23insurance.com

Agency License: CA #0L56377 · NV #3222795 · AZ #3002216524 · UT #1129616